New Patient Guide: What to Expect at IMPACT
At IMPACT Physical Therapy & Sports Recovery, we’re honored to be your partner in personalized care, sports rehabilitation and injury recovery. That care—and expertise—stays with you from your first visit right through to recovery and beyond. We serve patients across Chicago, Naperville, Hinsdale, Oak Lawn, Orland Park, Champaign—and surrounding communities—where we get to know you and your needs, as individuals. This section is here to help new patients feel confident and fully prepared for their first visit to IMPACT.
You’ll find everything you need here—patient intake forms, insurance details, billing information, and step-by-step guidance for scheduling your first appointment. From the moment you arrive, our team is dedicated to providing the support, information, and care you need to take the next step in your recovery journey.

Patient Intake Form
To save time, please complete the new patient forms and bring them with you the first visit. This will get you started even faster.

What to Expect: Your First Visit
Whether this is your first visit or you’ve been treated by a physical therapist in the past, there are things you can do to make your visit as successful as possible.

Accepted Insurance
Our friendly and helpful customer care staff will be happy to verify your healthcare benefits.

Pay My Bill
Once you have received your statement for your physical therapy, recovery and training treatments here at IMPACT Physical Therapy & Sports Recovery you can Pay Your Bill here.

Testimonials
Hear from our patients directly. Find out why we’re the premier choice for your physical therapy, recovery and training needs.