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FAQs

Is a Prescription or Referral necessary?

IL Patients now have direct access to physical therapy without a doctor’s prescription, giving you the freedom to find the musculoskeletal relief you need. We will assess your pain or injury and develop a specialized recovery plan that will benefit your well-being while reducing overall health-care costs.

What's the difference between In-Clinic Physical Therapy and a Sports Recovery Appointment?

Our Physical Therapy appointments are for acute injuries that are causing pain and dysfunction. These appointments are usually covered by insurance and include an evaluation by a licensed physical therapist to develop a plan of care to help you heal from injury. Our Sports Recovery appointments are aimed at keeping athletes and active individuals doing the things they love by providing access to recovery tools and services for maintaining good health and wellness, as well as maximizing your athletic performance. Our Sports Recovery services are not typically covered by your health insurance, but you can often time use an HSA/FSA payment plan.

What Insurances are Accepted?

We accept insurance from 17 different providers and will verify your coverage before your first appointment for a smooth visit. Not sure if you want to use your insurance? Our front office coordinators will be able to help you choose the best method of payment based on your coverage. We're also happy to arrange individual payment plans for those without coverage. Check out our full list of insurance providers.

When will I be contacted?

We'll contact you to schedule an appointment within 24-48 hours. To prepare for your first visit, be sure to arrive 15 minutes early to finalize all paperwork. We also recommend you bring any applicable medical information or records to discuss with your physical therapist, including any labs, diagnostics, medications, etc. Learn more about what to expect on your first visit.

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South Loop

I cannot recommend this physical therapy place enough, and a huge part of that is thanks to my therapist, Roma. From the very first session, she made me feel comfortable and cared for. What truly amazed me was that after just one session with Roma, I experienced significant pain relief. She provided clear, easy-to-follow guides and exercises to do at home, which have been invaluable.
I like my therapist. She was very effective and kind. Highly recommended
Fantastic service and very friendly staff. I went in with nerve damage to my shoulder and pain in my neck and back. After two tune up sessions, one from Deja and the other from Alyssa I was mesmerised with the results. In two days I went from 8/10 pain to a 3 and finally capable of sleeping again.
Thank you so much for your help and professionalism. I highly recommend using impact physical therapy.
I’ve had a terrific experience at Impact. My therapist Avary is extremely knowledgeable and I have been so thrilled and relieved to have found a PT that clearly works extensively with athletes and distance runners.

Lakeview

This is my third rehab facility and I can honestly say that my experience has been the best by far. Kyle is knowledgeable, kind and hard working to get me to my goals. He’s the best therapist to rehab my hip injury. I cannot say enough for all that Kyle and Nicole have done for me.
I have been a patient of Paul’s for over 10 years, and I still feel incredibly lucky to have found him. I first came to Paul after a shoulder injury that left me with limited range of motion, numbness, and tingling. After trying several other physical therapists without success, Paul was the one who finally helped restore my mobility and get me back to feeling like myself.

A few years later, after the combination of a difficult delivery with twins and years of working as an ER nurse, I developed chronic pain. Since then, Paul has helped me navigate everything from pelvic floor pain to migraines to back pain — truly, you name it and he’s an expert at it.

He works at Impact Physical Therapy, and the name couldn’t be more fitting — Paul has genuinely impacted my life in more ways than I can count. He’s not only exceptional at what he does, but he also truly cares about his patients, their progress, and their well-being.

I highly, highly recommend him.
Thank you, Paul, for everything you’ve done for me.
I have two shoulder replacements as well as a recent knee replacement. Having a knowledgeable therapist that can tailor I program to my specific needs is very important to me. Paul Thomas is a very good listener, but also did a number of measurements and strength tests to evaluate my deficits and work to help me overcome them as best as possible.
I recommend Paul highly!
The Impact staff is second to none. They communicate a plan and then execute.
And my therapist Kyle, has been excellent.

Naperville

The therapists work with you to address your needs. Everyone is friendly and you get their full attention during your session.
Was so appreciative that IMPACT got me in on an emergency call even as a new patient. Janelle was excellent testing me to help figure out my issue. ( even staying overtime)
Started some deep massage for my scoliosis. Hoping this will help with my nerve pain. Returning for appts this next week.
Excellent care and knowledge. Katie is a great therapist and very friendly. All the staff is helpful and friendly. So pleased with Impact Therapy.

Norridge

The staff at Impact were very skilled, knowledgeable and gave guidance and support.
They all were flexible and informative to concerns.
I’ve made significant progress in my recovery, and I’m very pleased with the care I received from the entire physical therapy team. From the start, everyone was welcoming, organized, and clearly committed to helping patients improve.

Dan, who led much of my treatment, was professional and knowledgeable. He explained things clearly, adjusted exercises when needed, and kept the sessions focused and effective. The rest of the staff also contributed to a positive, supportive atmosphere that made the hard work feel manageable.

Thanks to their team approach and consistent care, I’ve come a long way in my recovery and feel much stronger and more confident in my movement. I’d definitely recommend this clinic to anyone in need of physical therapy.
Dan worked with me and did a great job. He showed me how to do several exercises to help my shoulder get back to normal. I was very pleased with him.

Hinsdale

Kamila is an exceptional physical therapist whose deep knowledge and personalized care have truly made a difference in my life. She successfully treated my vertigo and neck issues, and every session left me feeling like a million bucks. Her professionalism, kindness, and genuine dedication to her patients set her apart. I highly recommend her to anyone seeking effective and compassionate care.
As a physician, I have high standards for healthcare providers, and Tim Rylander at Impact Physical Therapy consistently exceeds them. His clinical expertise and diagnostic acumen are exceptional—he approaches each patient with the same thorough, evidence-based methodology I expect from colleagues in my own field.
What impressed me most is his versatility in treatment modalities. Tim seamlessly integrates dry needling, therapeutic massage, targeted strengthening exercises, and other advanced techniques based on what each patient actually needs, rather than applying a one-size-fits-all approach. This demonstrates both deep clinical knowledge and genuine clinical judgment.
Beyond his technical skills, Tim has outstanding interpersonal abilities. He listens carefully, explains his clinical reasoning clearly, and collaborates effectively with patients on their recovery plan. As someone who works in healthcare, I particularly appreciate providers who communicate with this level of clarity and professionalism.
If you’re seeking a physical therapist who combines physician-level diagnostic thinking with excellent patient care skills and a comprehensive treatment toolkit, I highly recommend Tim Rylander at Impact Physical Therapy.
Vert attentive.
Have worked with Kamila for 17 years. Hopefully 17 more. That says it all; she is that good.

IMPACT is a great partnership. All therapists and staff are wonderful. Not one irk in all these years.

The folks at the Hinsdale location are caring, helpful and thorough. Kamila, Tim and the entire staff are valued and valuable. Every visit an A+!

Thank you,

A retired teacher with lots of metal in his old body.

Oak Lawn

I experienced really great help at this location which certainly helped my injured back issue. All who assisted me were very professional and very detailed in their directions to me. One of the really professionals that I delt with was Mary who pushed me to comply with her standards getting me started on exercises, stretches and pushing me to the next round! And it all worked well!! Thanks…..Mary, YOU were great to work with!
Very extensive professional evaluation. Great experience and results so far. Highly recommend. Zero down time terrific professionals and wonderful support staff. Very impressive!
I have been at Impact twice for knee replacements. I had Aaron Braun he was professional, kind and got me up and moving with no pain. Every therapist there and Natalia are very nice.
After only three sessions at Impact Physical Therapy in Oaklawn, I have experienced significant improvement in the chronic lower back pain that has afflicted me for six months. Both Aaron and Tiana are terrific therapists. Their directions are clear and concise, and both have wonderful personalities.

Champaign

Drew is great!!! I went from hardly being able to walk to nearly 100%.
Daniel is very patient with me and understands my limitations
I came to Impact Physical Therapy because I had injured my left leg. After 9 sessions, not only was the pain gone but I could stand up straight, which I had not been able to do for years. I highly recommend Impact Physical Therapy.
I had back pains and Drew Mullenix of IMPACT did a great job of taking the pain away. He taught me effective ways of dealing with it and true enough, I’m now pain free and I feel a lot better. Thank you Drew and Thank you Impact!

Orland Park

My husband has been going to Impact Physical Therapy for two weeks. The staff is very knowledgeable and surprisingly his shoulder has less pain than before. He has exercises he can do at home also.
I went to Impact in Orland for therapy after a broken elbow, shoulder replacement, left knee total replacement and now starting for right total knee replacement. Bob Griffin treats me and he is an outstanding therapist. He is very knowlegeable and caring. I have gotten great results after my surgery due to having a great surgeon and physical therpist. The whole staff is wonderful and super friendly. I would highly recommend Impact.
Thank you the staff at Impact. Everyone is professional, knowledgeable and courteous!!! I will recommend you to anyone in need of assistance!! Great work by all!!!!